The worst kinds of conversation are those when you have to deliver a negative message to a team member. Whether it is a performance, behaviour or skill set problem, there is something in our human make-up which just makes us feel uncomfortable with the whole thing. There are many reasons … Continue reading
Managing poor performance can be one of the most stressful parts of managing a team. The problem is of course; good managers know that the vast majority of employees want to come to work to do a good job. When an employee is not performing, more often than not it … Continue reading
I couldn’t resist taking my most topical theme of the whole month and writing about it today! Yes, I am really proud and excited to announce that our monthly E-zine Launches today, and to celebrate I wanted to share with you, the reasons I think it’s imperative to go the extra mile. … Continue reading
Being a great leader is paradoxical. Leaders have to be pretty special people to be great, although in order to be great they fundamentally understand that everyone is the same. We are either all special or all ordinary.In group work, I invariably ask people to give me an example of … Continue reading
A people strategy is essential if a business wants to drive up performance and get the best out of their people. Underpinning business outcomes with a people strategy can be a pretty smart move. Too often, business plans, aims and goals are set without any corresponding detail describing how people … Continue reading
You can do something positive about negativity As a result of an internal transfer, a client recently took over a new team. But he quickly realised that some of its members had a negative and unhelpful attitude. This negativity manifested itself in a small clique complaining about customer expectations, some … Continue reading
Why Thank You is so much more important than you might think Do you remember when you were a child. Your parents’ or carers’s frequently gave words of advice and wisdom. Many I must admit I shrugged off as being “just what parents say”. But now I’m older, I … Continue reading
What is the mysterious ingredient which makes your business great? That mysterious elusive quality of “the X Factor” existed before the popular shows. The Oxford Dictionary describes the “X Factor” as “ a special quality, especially one that is essential for success and is difficult to describe”. In the past I’ve … Continue reading
The Many Faces of Performance Management – By Julie Gordon I’m really pleased to introduce a guest post from Julie Gordon. I have known and worked with Julie for a number of years. Julie was my tutor and mentor when I was taking my PAC qualification with CIPD. I was … Continue reading
Bullying or alleged bullying is always stressful I don’t think I have ever been in a work situation where there has not been at least some discussion about whether behaviours can be construed as bullying. I have been in some where bullying has occurred and people have experienced being bullied and it’s … Continue reading
