e. MILE Expert Index

Kate Nasser, The People Skills Coach™, is President of CAS, Inc. After several years in corporate work, Kate founded CAS, Inc. training and consulting to especially address leadership development, employee engagement, teamwork, and customer service excellence at the middle ranks of organizations. These often overlooked managers and teams are the heart of success and need great professional development for both the business success and their career achievements.

For 25 years, CAS, Inc. focus has been and is all about outstanding people skills for business success. Leading change, employee engagement, teamwork, customer service — all hinge on successful interactions with others. Attitudes matter. Words matter. Communication is not just talking it is THE mechanism for a company’s success.

CAS, Inc. workshops and consultations address these types of challenges:
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-Leading and managing at the same time
-Managing and leading your former peers
-Leading with inspiration and still having the tough conversations
-Working with a leader whose style is very different from yours
-Finding the balance between confidence and humility in leadership
-Addressing bad attitudes to prevent toxic culture from taking root
-Forging a culture of accountability not blame
-Communicating in diversity across generational differences, educational differences, global cultural differences, etc…
-Spotting and adapting to personality types
-Inspiring employee engagement that sustains itself
-Developing 21st teams with a new definition of teamwork
-Inspiring diverse generations in the workplace to connect their talents for org. success
-Sowing seeds for positive workplace attitudes
-Collaborating between technical and non-technical business teams
-Providing internal customer service for business productivity
-Avoiding metric-itis and procedure-itis in customer service
-Delivering outstanding customer service for the ultimate customer experience and customer loyalty

Special Niche: People skills for technical teams – IT, Finance, Law, Science.

Global Reach: Thanks to technology today, CAS, Inc. delivers services both in person and live through video-conference technology. This allows for timely “live face-to-face” workshops, consultations, and coachings around the globe.

Kate Nasser’s Education: BS Mathematics, Masters Org. Psychology.

Kate Nasser, The People Skills Coach™, welcomes your inquiries and is happy to give you “get started” ideas at no cost. Regardless of your people skills challenge — leadership, employee engagement, teamwork, or customer service — Kate would love to chat with you to understand your challenge before proposing a solution.

Contact her now via email: or phone: (USA).