e.MILE Expert Index
Excel:arate
Everything excel:arate does focuses on the people in the business because we know that when that is right, it improves performance, customer services and customer experience, makes an organisation more adaptable to change and builds resilience. When organisations are efficient, dynamic, effective and fun, business costs fall and profits rise. There are four main service areas that excel:arate can provide. We can provide any of these in isolation, or combine several, depending on your business need: 1. Enabling growth. This includes defining the business purpose and strategy, the barriers to growth, the culture, employee's commitment to the business and their roles and mentoring and coaching. 2. Managing change – making it work. More than 70% of all change activities in business fail because they do not effectively deal with staff resistance to change. Our services include defining the objectives for change, defining the current state, breaking down the barriers, communication and engagement and implementing the future state. We make sure your staff are not only well prepared for the change but are ready to actively embrace it and make it work. If you have a project change team, we'll work alongside them to make sure you maximise the investment you've made in any change activity. 3. Developing leadership skills Weak leadership prevents many businesses from realising their potential. Often leaderships is confused with status. Our services include leadership diagnostic, coaching and mentoring, problem solving, effective communication and tailored learning for leaders. 4. Employee investment and development. These are the key components that create a culture that allows staff to be engaged. Any investment made in these activities will repay businesses four times in improved productivity and effort, reduced mistakes, errors, absence and sickness. Our services include business culture analysis, review of employee turnover – the cost and the consequences, communication and engagement, staff investment metrics analysis including churn, and productivity measurements. Excel:arate tailors all interventions to meet the needs of our clients, providing pragmatic, cost effective solutions to some of the most common problems businesses face.
LinkedIn: Fiona Cohn on LinkedIn
LinkedIn: Excel:arate on LinkedIn
Google+: Fiona Cohn on Google+
Blog: Business, leadership, professional development, communications related posts
[schema type="organization" orgtype="LocalBusiness" url="http://www.excelarate.co.uk" name="Excel:arate" description="Excel:arate helps businesses improve efficiencies and drive up profits by turning staff into enthusiastic advocates. Specialising in effective communication and engagement (from strategy to behaviour) we ensure your communication is aligned to your business growth objectives. We deliver your messages appropriately, coach train and mentor. Your success is our business." city="Birmingham" state="West Midlands" country="GB" phone="" ]
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Excel:arate
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