Inconveniently, I’ve always had a conscience for some reason. This is not a holier than thou admission, it is just telling it how it is. It doesn’t mean I’ve always done the right thing, in fact I could fill this page with actions and reactions I’ve
Read more →I fell into the leadership and management field really. When I left school at 16, with no expectations other than eventually to get married and start a family I had no clue what I wanted to do. Taking the first job I could, in an office, I
Read more →The effectiveness or not or some leaders Interpersonal skills often seem to be intrinsically linked to their personality or character. I often wonder if it’s because people think these skills are an unchangeable character trait that they aren’t given the priority they should in organisations. A
Read more →As a young and inexperienced manager, one of my earliest recollections was a challenge by an equally young and inexperienced member of staff. He was popular and influential and he decided that he was going to make life as difficult as he could for me.With little support
Read more →The worst kinds of conversation are those when you have to deliver a negative message to a team member. Whether it is a performance, behaviour or skill set problem, there is something in our human make-up which just makes us feel uncomfortable with the whole thing. There
Read more →Managing poor performance can be one of the most stressful parts of managing a team. The problem is of course; good managers know that the vast majority of employees want to come to work to do a good job. When an employee is not performing, more often
Read more →I work best when I’m inspired. What do I mean by inspired? For me, it is a feeling of “all’s well” with the world: A certainty that nothing is going to go wrong and what I am doing is meant to be. When I am inspired,
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