Leaders: Should Employee Happiness be on Your Agenda?

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International Day of Happiness In April last year, the United Nations held its first conference on happiness and wellbeing in New York City.   The conference introduced the concept of “Gross National Happiness” which I have to say made me very …Happy! One of the announcements made was there will be … Read More

7 Key Questions Astute Interviewers Should Ask Potential Candidates

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 Probing Questions can really dig out the best candidate for any job. I was the recruitment campaign manager for a busy organisation in South East London for several years.  At that time, recruitment was a little like painting the Forth Bridge, it was a continuous task.  Not only was it … Read More

Dealing with the Negativity Epidemic

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You can do something positive about negativity As a result of an internal transfer, a client recently took over a new team. But he quickly realised that some of its members had a negative and unhelpful attitude. This negativity manifested itself in a small clique complaining about customer expectations, some … Read More

What If Everything Was OK?

HR Expertise

What if things were really ok? Two nights ago, I went swimming.  It was an activity I had been looking forward to all day.  I usually go quite late because it tends to be more peaceful and as I swim I can ruminate and contemplate. Tired and tense for the … Read More

7 Principles To Get An Immediate Return On Your Learning Investment

  There are many evaluation models and cost/benefit frameworks which attempt to determine the “worth” of learning and development in the workplace.  Depending on the type of learning required, some models and frameworks are easier to apply than others.  Sometimes even when applied, the expected outcomes and improvements have either … Read More